{"title":"FAQ","description":"\u003cp data-start=\"1456\" data-end=\"1536\"\u003eOur goal is to resolve issues quickly and keep your production running smoothly.\u003c\/p\u003e\n\u003chr data-start=\"1538\" data-end=\"1541\"\u003e\n\u003ch3 data-section-id=\"j0sulo\" data-start=\"1543\" data-end=\"1577\"\u003eDoes Finamac sell spare parts?\u003c\/h3\u003e\n\u003cp data-start=\"1578\" data-end=\"1702\"\u003eYes. We provide \u003cstrong data-start=\"1594\" data-end=\"1641\"\u003eoriginal spare parts for all machine models\u003c\/strong\u003e, as well as \u003cstrong data-start=\"1654\" data-end=\"1701\"\u003epre-assembled kits specific to each machine\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-start=\"1704\" data-end=\"1832\"\u003eThis ensures your production never stops due to lack of parts.\u003cbr data-start=\"1766\" data-end=\"1769\"\u003ePlease contact our \u003cstrong data-start=\"1788\" data-end=\"1808\"\u003esales department\u003c\/strong\u003e to request spare parts.\u003c\/p\u003e\n\u003chr data-start=\"1834\" data-end=\"1837\"\u003e\n\u003ch3 data-section-id=\"1gfgik8\" data-start=\"1839\" data-end=\"1889\"\u003eWhat should I do when my Pro16 displays “CON”?\u003c\/h3\u003e\n\u003cp data-start=\"1890\" data-end=\"2054\"\u003eThe \u003cstrong data-start=\"1894\" data-end=\"1954\"\u003e“CON” message indicates a lack of water in the condenser\u003c\/strong\u003e. This is not a machine failure but a signal that an external factor is preventing proper operation.\u003c\/p\u003e\n\u003cp data-start=\"2056\" data-end=\"2080\"\u003ePossible causes include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-start=\"2084\" data-end=\"2140\"\u003e\n\u003cstrong data-start=\"2084\" data-end=\"2112\"\u003eCooling tower turned off\u003c\/strong\u003e – Turn the tower back on.\u003c\/li\u003e\n\u003cli data-start=\"2143\" data-end=\"2280\"\u003e\n\u003cstrong data-start=\"2143\" data-end=\"2169\"\u003eNo water in the piping\u003c\/strong\u003e – Check if the pump is on, verify the rotation direction, and ensure pipes or hoses are not blocked or bent.\u003c\/li\u003e\n\u003cli data-start=\"2283\" data-end=\"2445\"\u003e\n\u003cstrong data-start=\"2283\" data-end=\"2316\"\u003eDirty tower or water blockage\u003c\/strong\u003e – Clean the tower and check if the feed valve is closed or if something is blocking water flow from the reservoir to the pump.\u003c\/li\u003e\n\u003cli data-start=\"2448\" data-end=\"2618\"\u003e\n\u003cstrong data-start=\"2448\" data-end=\"2478\"\u003eIncorrect hose connections\u003c\/strong\u003e – The condenser water outlet must connect to the tower water inlet, and the condenser water inlet must connect to the tower water outlet.\u003c\/li\u003e\n\u003cli data-start=\"2621\" data-end=\"2731\"\u003e\n\u003ch2\u003e\n\u003cstrong data-start=\"2621\" data-end=\"2652\"\u003eInsufficient tower capacity\u003c\/strong\u003e – Contact the tower supplier to verify if a higher-capacity tower is required.\u003c\/h2\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","products":[],"url":"https:\/\/www.finamac.com.br\/collections\/faq.oembed","provider":"Finamac Brasil","version":"1.0","type":"link"}